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Home > Employers Are Freaking Out About Twitter and Facebook, Study Shows

Employers Are Freaking Out About Twitter and Facebook, Study Shows [1]

Submitted by Sam Bayard on Mon, 08/10/2009 - 18:58

There has been no shortage of anecdotal evidence suggesting that using social media like Facebook or Twitter can sometimes jeopardize your job.  Back in March, a Philadelphia Eagles employee lost his job [2] when he posted a Facebook status update lamenting free agent Brian Dawkins' signing with the Denver Broncos.  Around the same time, a Twitter user jeopardized a job offer at Cisco by tweeting [3] "Now I have to weigh the utility of a fatty paycheck against the daily commute to San Jose and hating the work."  This summer, the D.C. Department of Employment Services [4] fired a contractor who was working with city youth [5] after he posted updates on Twitter calling the Anacostia neighborhood [6] a "ghetto" and suggesting that he was slacking on the job.  A New York civil servant resigned in July [7] after posting apparently racist comments to Facebook about President Obama and the Henry Louis Gates arrest.

My personal favorite comes recently from an image posted on Imgur.com [8]:

Now comes some empirical data [9] to back up our intuition that employee use of social media [10], blogs [11], and video-sharing sites [12] gives employers the howling fantods [13].  In its annual study [14], Internet security firm Proofpoint Inc. [15] reports that 45% of the companies surveyed (220 companies with more than 1000 employees) are "highly concerned" about the risk of information leakage via posts to social networking sites like Facebook and LinkedIn, 10% have disciplined employees for violating social networking policies in the past year, and 8% have terminated an employee for a violation. According to Mashable [16], the latter figure is up from just 4% last year and represents "a serious crackdown by corporate America on tracking their employee’s online activities."

The study also shows that 41% of companies surveyed are highly concerned about information leaks through Twitter and similar short message services.  No figures are provided for Twitter-related discipline or firings in the past year.  Figures for blogs and message boards are similar to those for social networking sites: 46% of the companies surveyed are highly concerned about information leaks through these avenues, 17% disciplined employees for violating blog or message board policies in the past year, and 9% terminated an employee for a violation. 

If developments last week are any indication [17], there could be a whole lot more firings and other disciplinary actions coming down the pipe. High-profile ones too; just think of all the professional football players [18], U.S. Marines [19], and ESPN reporters [20]! 

All the more reason to exercise a little common sense when posting to the Internet, especially when you're at work or when the subject matter of your post relates to your employment.

Subject Area: 

  • Citizen Journalism [21]
  • Employee Blogs [22]
  • Twitter [23]
  • Social Media [24]

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Source URL (modified on 08/11/2009 - 9:44am): https://www.dmlp.org/blog/2009/employers-are-freaking-out-about-twitter-and-facebook-study-shows

Links
[1] https://www.dmlp.org/blog/2009/employers-are-freaking-out-about-twitter-and-facebook-study-shows
[2] http://sports.espn.go.com/nfl/news/story?id=4041720
[3] http://www.philgerbyshak.com/fired-for-facebook-and-twitter/
[4] http://www.does.dc.gov/does/site/default.asp
[5] http://www.ethiopianreview.com/articles/14974
[6] http://en.wikipedia.org/wiki/Anacostia,_Washington,_D.C.
[7] http://www.examiner.com/x-15870-Populist-Examiner~y2009m7d28-Civil-servant-fired-for-antiObama-and-racist-comments-on-Facebook-page
[8] http://imgur.com/6zjNO.jpg
[9] http://www.computerworld.com/index.jsp
[10] https://www.dmlp.org/blog/2009/employee-privacy-and-social-networks-case-new-don%E2%80%99t-ask-don%E2%80%99t-tell
[11] https://www.dmlp.org/threats/cnn-v-pazienza
[12] http://mashable.com/2009/04/15/youtube-fired/
[13] http://research-writing-techniques.suite101.com/article.cfm/the_importance_of_word_choice
[14] http://www.marketwire.com/press-release/Proofpoint-Inc-1027877.html
[15] http://www.proofpoint.com/
[16] http://mashable.com/2009/08/10/social-media-misuse/
[17] http://www.mediaite.com/online/twitter-now-officially-the-fouth-horseman-of-the-apocalypse/
[18] http://www.switched.com/2009/08/05/nfl-flirts-with-twitter-ban/
[19] http://www.wired.com/dangerroom/2009/08/marines-ban-twitter-myspace-facebook/
[20] http://www.mediaite.com/online/espn-bans-its-reporters-from-sports-related-twitter-activity/
[21] https://www.dmlp.org/subject-area/citizen-journalism
[22] https://www.dmlp.org/subject-area/employee-blogs
[23] https://www.dmlp.org/subject-area/twitter
[24] https://www.dmlp.org/subject-area/social-media