Section 230

Section 230 of the Communications Decency Act.

24grille v. TripAdvisor.com

Date: 

04/02/2009

Threat Type: 

Lawsuit

Party Receiving Legal Threat: 

TripAdvisor, LLC

Type of Party: 

Organization

Type of Party: 

Organization

Court Type: 

State

Court Name: 

Circuit Court for Wayne County, Michigan

Case Number: 

09-007692

Publication Medium: 

Website

Relevant Documents: 

Status: 

Pending

Description: 

24 Grille, a self-described upscale restaurant at a hotel in Detroit, Michigan, filed a libel and negligence lawsuit against review site TripAdvisor.com after an anonymous TripAdvisor user advised others to avoid the restaurant. According to the complaint, the poster told travelers to avoid the restaurant "unless you and your family actually enjoy sharing the evening with the local prostitutes." Compl. ¶ 8.

The restaurant also says it sent two letters to TripAdvisor requesting that it remove the post or investigate its accuracy, but the restaurant claims the website ignored the requests despite allegedly having a duty to the plaintiff to look into the post's accuracy. Compl. ¶¶ 9 and 19-20.

The CMLP has not been able to determine the status of the lawsuit at this time. 

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CMLP Notes: 

Source: Courthouse News.com

[DSA 6/1]

7/15/09 - CMF no docket available on Westlaw or on the circuit court's site. 

Priority: 

1-High

Brandjacking on Social Networks: Twitter, Malicious Ghost Writing, and Corporate Sabotage

It seems all I can write about these days is digital doppelgangers. I’ve written about employers engaged in Facebook hijacking and MySpace lurking. Today, a story of brandjacking through Twitter sabotage rounds out the cyber-possession trilogy.

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Feeding the Hand that Bites: Statutory Misinterpretation in the Name of Good

One common criticism lodged by constructionist judges against some of their judicial brethren is that, in their quest for “fair” results, they often misinterpret or outright ignore the plain text of a statute.  The majority of a Tenth Circuit panel seems to have fallen into this trap in a recent case involving section 230 of the Communications Decency Act (“Section 230”), despite the admonit

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Ninth Circuit Amends Barnes v. Yahoo! Decision, Addresses Concerns Raised by Yahoo! and Amici

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Alvi Armani Medical, Inc. v. Hennessey

Date: 

05/19/2008

Threat Type: 

Lawsuit

Party Receiving Legal Threat: 

Media Visions, Inc.; Patrick Hennessey

Type of Party: 

Individual
Organization

Type of Party: 

Individual
Organization

Court Type: 

Federal

Court Name: 

United States District Court for the Southern District of Florida

Case Number: 

1:08cv21449

Legal Counsel: 

James J. McGuire and Deanna K. Shullman - Thomas & LoCicero PL

Publication Medium: 

Forum
Website

Relevant Documents: 

Status: 

Concluded

Disposition: 

Dismissed (partial)
Settled (total)

Description: 

Dr. Antonio Alvi Armani, a California hair-restoration surgeon, filed a lawsuit in Florida federal court against Media Visions, Inc., and its president, Patrick Hennessey, the operators of The Hair Tranplant Network, a hair-loss forum.  The complaint, also filed on behalf of Armani Medical, Inc., claimed that Hennessey and Media Visions posted false comments about Armani and his practice on the forum site and created the false impression that posters on the site were bona fide disgruntled patients, when if fact they were either fictitious persons or undisclosed affiliates of doctors on the site's recommended list of "pre-screened" doctors.  The complaint included claims for deceptive and unfair trade practices, defamation, trade libel, and tortious interference with contract.

The complaint further claimed that the defendants failed to comply with an alleged "industry practice" of hair-loss forums:

It is industry practice and procedure to respond to this kind of posting by having the moderator of the website send a private message to the alleged "patient" requesting they privately submit verifying information to the moderator establishing their identity as a bona fide patient of the doctor in question. If the patient is verified as real then the clinic or hospital responsible for their treatment is allowed to post a response.

Compl. ¶ 50. The defendants filed a motion to dismiss the suit, arguing Media Visions was immune from liability for user comments under section 230 of the Communications Decency Act (Section 230).  The plaintiffs then withdrew their claims for trade libel and tortious interference with contract. They also filed a response in opposition to the defendant's motion to dismiss, arguing that the defendants were not immune under Section 230 because the defendants themselves posted defamatory comments. 

In a December 2008 ruling, the court denied the motion to dismiss plaintiffs' unfair trade practices claim, ruling that Section 230 did not apply because the claim was not based soley on "information provided by another information content provider."  In support of this conclusion, the court noted that the plaintiffs had alleged, among other things, that Media Visions created fake website content itself, failed to adequately disclose its sponsorship relationship with rival doctors, and refused to comply with the standard industry practice of verifying the identity of posters who have been called into question.

The court granted dismissal of the defamation claim on grounds that the plaintiffs had not complied with Fla. Stat. § 770.01, part of the Florida retraction statute that required them to give written notice of the alleged defamatory statements at least five days before filing suit.

The parties stipulated to dismissal of the complaint with prejudice in February 2009, apparently due to a settlement.

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Threat Source: 

Westlaw Alert

CMLP Notes: 

Alvi Armani Medical, Inc. v. Hennessey, Slip Copy, 2008 WL 5971233(S.D.Fla. Dec 09, 2008) (NO. 08-21449-CIV)

CMF-6/4/09

Priority: 

1-High

Ascentive v. 1ShoppingCart.com

Date: 

02/13/2009

Threat Type: 

Lawsuit

Party Receiving Legal Threat: 

1ShoppingCart.com; Rob Cheng; PCPitstop, LLC; Does 1-10

Type of Party: 

Organization

Type of Party: 

Individual
Organization
Intermediary

Court Type: 

Federal

Court Name: 

United States District Court for the District of Oregon

Case Number: 

3:09-cv-00186-HU

Legal Counsel: 

Christopher W. Angius - Holland & Knight, LLP (PCPitstop, LLC)

Publication Medium: 

Forum

Relevant Documents: 

Status: 

Pending

Disposition: 

Withdrawn

Description: 

On February 13, 2009, Ascentive LLC, a company that develops software such as FinallyFast to improve computer performance, sued PCPitstop and its CEO, Rob Cheng, along with 1ShoppingCart.com, a conveyer of eCommerce software and ad-tracking services, and ten anonymous posters on PCPitstop’s forums.  Ascentive alleges that PCPitstop, assisted by 1ShoppingCart, purchased search keywords tied to Ascentive’s “FinallyFast.com” trademark on Google and Yahoo!.  The complaint also alleges that false and defamatory statements regarding Ascentive’s software was posted to PCPitstop’s forum by PCPitstop employees and/or third parties.  Ascentive is represented by Steven T. Lovett and Marc Alifanz of Stoel Rives LLP, while PCPitstop is represented by Christopher W. Angius of Holland & Knight LLP.

The six-count complaint alleges trademark infringement, unfair competition, and vicarious and contributory Lanham Act violations against PCPitstop, Rob Cheng, and 1ShoppingCart with respect to the alleged purchase of search keywords tied to Ascentive’s “FinallyFast.com” trademark.  It also alleges breach of contract against PCPitstop and Mr. Cheng for the alleged resumption of trademark-linked keyword purchasing in January 2009, after Mr. Cheng had allegedly agreed to curtail such activities in July 2008.  Finally, the complaint alleges defamation against PCPitstop and Does 1-10 for allegedly false factual statements posted to PCPitstop’s forum.  The complaint alleges that such statements include the following assertions:
  • FinallyFast is a “scam”;
  • Ascentive “promotes adware and phishing scams”;
  • FinallyFast is “very difficult to get off” of a computer once installed;
  • “Ascentive products are known to scare the user with a long list of false positive results” ;
  • “It is likely that these products are cheap knock-offs of well known freeware products”; and
  • Dealing with companies such as Ascentive includes the danger that “the program will actually do your computer more harm than good.”
Compl. ¶¶ 65, 67.

Ascentive is seeking an injunction to prevent:
  • The purchase or use of Ascentive’s trademarks or similar marks or names by PCPitstop, its advertisers, and affiliates in connection with search keywords or any products not authorized by Ascentive;
  • Any conduct by PCPitstop’s advertisers or affiliates that would confuse purchasers into believing any of PCPitstop’s products are associated with or authorized by Ascentive;
  • Unfair competition by PCPitstop, its advertisers, and affiliates with Ascentive; and
  • The publication or posting of false and defamatory statements regarding Ascentive or its products on the PCPitstop website.
Compl. (Prayer for Relief) ¶ a.  Ascentive seeks damages sustained in consequence of the alleged trademark infringement, unfair competition, breach of contract, and defamation.  It also seeks accounting for gains, profits, and advantages derived from PCPitstop’s alleged infringement and unfair competition.  Ascentive is seeking trebled damages under section 1117 of the Lanham Act.

On April 28, 2009, Ascentive voluntarily dismissed its case, with prejudice.

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CMLP Notes: 

Source: Dozier Internet Law

LB 06/02/2009

Priority: 

1-High

Inventor of Vibrating Toilet Seat Sues Google Over Allegedly Defamatory Search Results

From the we-aren't-making-this-up-department:

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Henry v. Google

Date: 

05/20/2009

Threat Type: 

Lawsuit

Party Receiving Legal Threat: 

Google, Inc.; AOL

Type of Party: 

Individual

Type of Party: 

Large Organization
Intermediary

Court Type: 

Federal

Court Name: 

United States District Court for the Southern District of Mississippi

Case Number: 

2:09-cv-00099

Publication Medium: 

Other

Relevant Documents: 

Status: 

Pending

Description: 

Johnny I. Henry, an inventor of the vibrating toilet seat, filed a lawsuit against Google, Inc. and AOL, claiming that search results delivered by Google and hosted by AOL are defamatory.  Henry, who is African-American, asserts that Google's search results include links to, and snippets of text from, sites that contain pictures of him with captions containing a racial epithet. 

In his pro se complaint, Henry states:

The extreme derogatory nature of these web sites have committed a gross and negligible offense, not only to myself but to our newly elected president and first lady, Mr. Barack Hussein Obama and Mrs. Michelle Obama.  I believe that without a shadow of a doubt that this type of racist negative behavior is directed at black people as a whole as well as all good hearted people that mean good throughout this country and world.

According to InformationWeek:

Had Henry chosen to use Google with the SafeSearch preference set to "Use strict filtering," he wouldn't have seen the sites and been offended. That's because the sites in question appear to host sexual content. "Safe Search currently applies to sexual content only, not to racial epithets," explained a Google official in an e-mail.  

 

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Threat Source: 

RSS

South Carolina Attorney General Agrees to Temporary Restraining Order in Craigslist Suit

Today, a federal district court in South Carolina issued a consent order temporarily restraining South Carolina Attorney General Henry McMaster from "initiating or pursuing any prosecution against craigslist or its officers and employees in relation to content posted by third parties on craigslist's website." The order specifies that it is issued "by agreement of the parties.&qu

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Yahoo! Petitions for Rehearing in Barnes v. Yahoo!, CMLP Joins Amicus Coalition in Support

Yesterday, Yahoo! filed a petition for rehearing in Barnes v. Yahoo!, a case in which the Ninth Circuit recently held that Cecilia Barnes could pursue a promissory estoppel claim against Yahoo!

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Gingrich v. The Truth About EFCA.Org

Date: 

05/13/2009

Threat Type: 

Correspondence

Party Receiving Legal Threat: 

The Truth About EFCA.Org; EFCANOW; Tucows, Inc.; ContactPrivacy.com; Twitter, Inc.

Type of Party: 

Individual
Organization

Type of Party: 

Organization

Publication Medium: 

Micro-blog
Website

Relevant Documents: 

Status: 

Pending

Description: 

Counsel for Newt Gingrich, Saul Anuzis, and American Solutions for Winning the Future sent a cease-and-desist letter to The Truth About EFCA.org, a website advocating in favor of enacting the proposed Employee Free Choice Act. The website is run anonymously, so the letter was sent to its domain registrar ContactPrivacy.com (owned by Tucows, Inc.).  It was cc'd  to Twitter, Inc. 

The letter complains about a Twitter user going by the handle EFCANOW who tweeted the following on May 2, 2009:  "Join @newtgingrich @sanuzis in signing the EFCA Freedom Not Fear petition at http://action.americanright... WSJ." The letter demands "that you immediately take down an illegal and fraudulent posting on Twitter . . . which falsely purports to be written by our clients and unlawfully uses the name of Messrs. [Newt] Gingrich and [Saul] Anuzis."  

The letter asserts that the continued publication of the offending tweet "can expose any and all involved parties (including Twitter, ContactPrivacy.com and/or TwoCows [sic]) to substantial, ongoing, and even personal liability," and claims that the tweet constitutes trademark infringement, violation of Gingrich's and Anuzis' publicity rights, false advertising, false designation of origin, tortious interference with prospective economic advantage and contractual relations, common law and computer trespass, conversion, traditional fraud and wire fraud, breach of contract, violation of the Computer Fraud and Abuse Act, and RICO violations.

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Craigslist Sues South Carolina AG Over Threats of Criminal Prosecution

Tired of being bullied by South Carolina Attorney General Henry McMaster, craigslist is going on the offensive.  CEO Jim Buckmaster announced on the craigslist blog today that that craigslist is suing McMaster in South Carolina federal court, seeking "declaratory relief and a restraining order with respect to criminal charges he has repeatedly thre

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How to Make Your Client Look Bad, in Three Easy Steps

Courtesy of counsel for Newt Gingrich and Saul Anuzis.

1.  Demonstrate a complete failure to understand how the relevant technology works.

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Craigslist Dropping 'Erotic Services' Section, No Word On Whether State AGs Will Drop Their Bullhorns

The Associated Press is reporting that craigslist has decided to replace the "erotic services" section of its site with a new adult category that will be reviewed by craigslist staff (craigslist just issued a statement confirming the change).  The decision follows several months of pressure from officials in a number of states who have been trying to force the onlin

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Barnes v. Yahoo: Section 230 Does Not Insulate Online Service Provider From Contractual Liability

This is an interesting Section 230 decision from the Ninth Circuit that clarifies one of the many possible lines between enjoying Section 230 protection and losing it, namely what kinds of legal claims treat an interactive computer services as a "publisher or speaker" within the meaning of the statute and what kinds do not.

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South Carolina Attorney General Threatens Craigslist With Criminal Prosecution Over User Content

A new sortie in the battle over craigslist's "erotic services" section came today when South Carolina Attorney General Henry McMaster sent a letter to craigslist CEO Jim Buckmaster threatening company management with "criminal investigation and pros

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South Carolina v. Craigslist

Date: 

05/05/2009

Threat Type: 

Criminal Investigation

Party Receiving Legal Threat: 

Craigslist, Inc.

Type of Party: 

Government

Type of Party: 

Organization

Court Name: 

United States District Court for the District of South Carolina

Case Number: 

2:09-cv-01308

Publication Medium: 

Forum

Relevant Documents: 

Status: 

Pending

Description: 

On May 5, 2009, South Carolina Attorney General Henry McMaster sent a letter to craigslist CEO Jim Buckmaster threatening company management with "criminal investigation and prosecution" over the website's erotic services section, as well as "the unrestricted manner in which graphic pornographic pictures are posted and displayed by users on the craigslist site and their accessibility to minors."  The letter demanded that craigslist permanently remove those portions of the site "containing categories for and functions allowing for the solicitation of prostitution and the dissemination and posting of graphic pornographic material" by May 15, 2009. 

Buckmaster posted a response on the craigslist blog, stating that, while the company looks forward to speaking with Mr. McMaster about his concerns, it "see[s] no legal basis whatsoever for filing a lawsuit against craigslist or its principals and hope[s] that the Attorney General will realize this upon further reflection." 

Update:

5/12/2009 - After conferring with other state AGs, craigslist voluntarily dropped its "erotic services" section and said it would replace it with a new "adult services" category that will be manually reviewed by Craigslist staff.

5/15/2009 - South Carolina AG McMaster announced that he had "no alternative but to move forward with criminal investigation and potential prosecution" because the website "continues to display advertisements for prostitution and graphic pornographic material."

5/20/09 - Craigslist filed a lawsuit against McMaster in South Carolina federal court, seeking a declaration that its conduct is lawful and an injunction prohibiting McMaster from making further threats of prosecution and pursuing any such prosecution.

5/22/09- McMaster agreed to entry of a temporary restraining order pending a ruling on the merits of craigslist's claims.  He will refrain from "initiating or pursuing any prosecution against craigslist or its officers and employees in relation to content posted by third parties on craigslist's website."

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CMLP Launches New Page Devoted to Section 230 of the Communications Decency Act

The Citizen Media Law Project today launched a cool new page that aggregates everything on our site relating to section 230 of the Communications Decency Act ("Section 230"), the important federal statute that protects operators of websites and other interactive computer services from liability for publishing the statements of third-parties.  

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Online Activities Not Covered by Section 230

While most courts have held that Section 230 grants interactive computer services broad, expansive immunity, this recognition often comes with some reluctance by the courts. Occasionally courts try to find ways around the broad immunity grant of Section 230. Early on, most courts that tried to hold service providers liable were trial courts that eventually found themselves reversed on appeal.

Lately, however, some appellate courts have been willing to limit Section 230's immunity. This has primarily involved two types of activities by online publishers:

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